Contact Us

We’re Here to Help — Get in Touch with Havenest

At Havenest, your satisfaction is our top priority. Whether you have a question about our products, need help with your order, or simply want to share feedback, our friendly customer support team is ready to assist you.

You can reach us through the following channels:

📞 Phone Support:
Call us at +1 (412) 716-0616
Our customer service team is available Monday through Friday, from 9:00 AM to 6:00 PM (Eastern Time), excluding holidays.

📧 Email Support:
Send us an email at [email protected]
We typically respond to inquiries within 24 business hours.

📍 Mailing Address:
Havenest
6805 Mayfield Rd
Mayfield Heights, OH 44124
United States

Need Help with an Order?
If you are contacting us about an order, please include your order number and the email address used to place the order. This will help us assist you more quickly and accurately.

Common Topics We Can Help With:

• Order status and tracking
• Returns, exchanges, and refunds
• Product information and recommendations
• Payment and billing inquiries
• Website feedback or technical support

We value your feedback and are constantly striving to improve your shopping experience. Don’t hesitate to reach out — we look forward to hearing from you!